The experience of design is key to a customer success
The experience of design is key to a customer success
The experience of design is key to a customer success
With design I aim to further explore the possibilities of digitalization, by focusing on the user
I am passionate about creating and improving digital design, with the user of the concept or product in focus. As a person, I am proactive, work in a structured way, and am caring. In my work, I can draw on experiences with teaching, service and coordination from my work as a service employee and substitute teacher, as well as experience in design, product and concept development and teamwork from my studies.
Maintaining order and safety in the park, providing information and direction to guests, and helping to enforce park rules.
Student Employee in TDC Net Operations Communications Department with a special focus on graphic work.
Work with children aged 6 to 17 with a diagnosis within the autism spectrum. Have worked as a substitute in both elementary and secondary school.
Responsible for guest satisfaction
Responsible for guest satisfaction in the theater.
This design study aims to investigate the possibility of increasing the use of news content from The Danish Broadcasting Corporation among young people in the age between 20-30 years by designing a new format for news receiving.
This study tests a design inspired by social media content displays and use it as a way of making a simple design with focus on limited interactions and information for the user to navigate through. The project is made in collaboration with the Danish Broadcasting Corporation.
This was a solo project functioning as my thesis for my master in Digital design and interactive technologies. I both gathered the empirical data through group interviews, prototyping using Figma and testing, along with analyzing and discuss the insights found.
This project aimed to investigate how you can improve the personalization of the app tinder. The project has been formed through a course at the IT University in Copenhagen
Through image recognition AI and data gathered at Tinder the app will provide claims about your preferences and actions on Tinder. This adds a provocative element and at the same time arouses interest among the uses about how their behavior is perceived and visualized.
My primary role in this project was creation and design of the prototype along with facilitating tests of the concept and gather data for iterations of the idea.
An interactive story developed as a learning tool for school children. The concept focuses on teaching kids in the age of 6-8 about food waste and how to prevent it i their everyday life.
The sketch is developed using the tool Adobe XD. The concept was formed using the Build, measure and learn approach. We made an early prototype which was tested on 3rd grade students along with a workshop trying to identify the students knowledge about food waste.
In this project i designed the prototype and facilitated the testing of it. Furthermore, I was primarily responsible for the communication with our stakeholder Too Good To Go.
A project aiming to improve user satisfaction through CBB’s App. This project was made in collaboration with CBB Mobil, through a course at the IT University of Copenhagen.
“De Små Assistenter” introduces CBB brand characters to the app, where they act as personal assistants for CBB’s customers.
This coupled with a redesigned UI and UX, improved user experience and user’s ability to self-service via the app.
My primary role in this project was ideation through value propositions along with testing and validation of concept.
A project who seeks to create better opportunities among the elder citizens for orienting themselves about social events in their neighborhood in a increasingly digitalized every day. The project is made in collaboration with Amager Seniorklub through a course at the IT University of Copenhagen.
The project seeks to combine the tangible physical element of classic bulletin boards in the setting of libraries with a more clear categorization and easier access to searching for specific interest by digitalize it. The project is created through a Co-design process in collaboration with a focus group consisting of members of Amager Seniorklub.
My primary role in this project was the establishment of contact with potential partners and stakeholders, along with conducting and facilitating workshops and testing.
An interactive sketch for public transport in Copenhagen, done as an exercise in non-screen based design.
The sketch consisted of 8 plates sensing whether or not a person was standing on it, that communicated with two BeagleBone microcontrollers, that in turn controlled a RGB LED light strip. The darker a light, the less space available on the platform and vice-versa.
The goal was to design a visualization of a system for use at train stations that communicated which train cars for optimal distribution of passengers on the platform based on the information about the distribution of passengers in the train car.
My primary role in this project was to ideate and investigate design possibilities using tools like enachtment and storyboards. I also was part of the team creating the prototype.